Ordering and Payment
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive an order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterward by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
Speeding up the process. By ordering online you will get prices faster and you will be able to go through the order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders with only a couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
Our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of a VAT number.
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You can use all the major credit cards.
If you are a customer with an established customer relationship with Wink Printer Solutions, you are able to use invoices as a payment method for our online shopping checkout process. If invoicing option is not activated for you although you are a repeat customer, please contact sales@winkprintersolutions.com and notify us.
Yes
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should be, but you still can’t make the payment, please contact sales@winkprintersolutions.com to notify us about the problem. We can manage the order manually.
Sign in to your account and go to “my account”. On “my account” you can change all your contact information.
Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements, extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.
You can see the terms and conditions here
For bulk purchases, please contact our office for info.
If you want to cancel your order, please do so before we ship the item/s. If we have already processed your order, please contact sales@winkprintersolutions.com or call our office number.
You can also send your order to sales@winkprintersolutions.com, or thru call, text, or chat. Online ordering is preferred in most cases because by ordering online, you will save time, you will have an easier payment process and all the information about the order will be accessible to you anytime.
All the products shown on our site are available. Order lead time depends on the products and quantities.
If you have questions regarding our online store (ordering, account questions, technical questions), please contact sales@winkprintersolutions.com.
If you want to return a product, please contact us.
Your Account
Go to https://www.winkprintersolutions.com/login and click “create a new account”, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.
You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be sent to your email.
You can easily change all your information on your account. Go to the login page and log in, then click “my account” and “edit”. Here you can change all your contact information.
Our web store is secured with an SSL certificate. This means the information you input is encrypted and it will not be available to third parties.
Delivery
We will send you the tracking code of the shipment when the parcel has been sent.
Shipping time will be confirmed on the order confirmation document.
Shipping costs are dependent on your location and the products on your order. Shipping fees are computed upon checkout.
You can easily change your shipping address on your account. You just need to log in and click “my account” and “edit”. You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.